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A meta-analysis of experienced incivility and its correlates: Exploring the dual path model of experienced workplace incivility.
Journal of Occupational Health Psychology ( IF 7.707 ) Pub Date : 2022-05-09 , DOI: 10.1037/ocp0000326
Alexandra C Chris 1 , Yannick Provencher 1 , Cody Fogg 1 , Serena C Thompson 1 , Ashley L Cole 1 , Obehi Okaka 1 , Frank A Bosco 2 , M Gloria González-Morales 1
Affiliation  

The present study proposes and examines a theoretical Dual Path Model of Experienced Workplace Incivility using meta-analytic relationships (k = 246; N = 145, 008) between experienced incivility and frequent correlates. The stress-induced mechanism was supported with perceived stress mediating the meta-analytical relationship between experienced incivility and occupational health (i.e., emotional exhaustion and somatic complaints). The commitment-induced mechanism was also supported with affective commitment to the organization mediating the relationship between experienced incivility and organizational correlates (i.e., job satisfaction and turnover intentions). However, these paths were not able to explain the strong relationship between experienced and enacted workplace incivility. Moderating analysis revealed that the experienced-enactment link is stronger between coworkers, in comparison to incivility experienced from supervisors; experienced incivility is more strongly related to organizational correlates, when incivility is enacted by supervisors in comparison to coworkers, and in human service samples when compared to samples comprised of mixed occupations. We discuss theoretical and practical implications as well as directions for future research. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

中文翻译:

对经验丰富的不文明行为及其相关因素的荟萃分析:探索经验丰富的工作场所不文明行为的双路径模型。

本研究使用经验丰富的不文明行为和频繁相关性之间的元分析关系(k = 246;N = 145, 008)提出并检验了经验丰富的工作场所不文明行为的理论双路径模型。压力诱发机制得到了感知压力的支持,它介导了经历过的不文明行为和职业健康(即情绪衰竭和躯体抱怨)之间的元分析关系。承诺诱导机制也得到了对组织的情感承诺的支持,它在经历的不文明行为和组织相关性(即工作满意度和离职意向)之间的关系中起到了中介作用。然而,这些路径无法解释经验丰富的工作场所不文明行为与制定的工作场所不文明行为之间的密切关系。调节分析表明,与主管的不文明行为相比,同事之间的经验-制定联系更强;经历过的不文明行为与组织相关性更密切相关,当不文明行为是由主管与同事相比时,在人类服务样本中与由混合职业组成的样本相比。我们讨论了理论和实践意义以及未来研究的方向。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。与由混合职业组成的样本相比,在人类服务样本中。我们讨论了理论和实践意义以及未来研究的方向。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。与由混合职业组成的样本相比,在人类服务样本中。我们讨论了理论和实践意义以及未来研究的方向。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。
更新日期:2022-05-09
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