Performance information use is an essential component of performance management, which is an important tool to manage purpose-oriented networks (PONs). Conceptualizing performance information use in PONs as network members’ presentation, discussion, and interpretation of performance information during their interactions and communication, this study explores its drivers. Extant studies on performance information use in PONs point out an association between its use and the relationships among network members, but they lack specificity regarding the association. This study focuses on and theorizes that association, relying on network theory (especially the embeddedness approach) and resource dependence theory. Network analysis techniques (Multiple Regression Quadratic Assignment Procedure and Exponential Random Graph Modeling) are applied to investigate the theory empirically, using a pair (dyad) of network members as the unit of analysis. The data were collected from 21 members in a health and human services network serving children and youth with serious emotional disturbance in a U.S. county. Two types of performance information were used in the PON: internally and externally produced information. Despite differences in the breadth and decision-making relevance of using information from these two sources, network analyses identify three relational characteristics consistently associated with the dyads’ use of internal and external performance information: (1) frequency of communication; (2) centrality of position; and (3) extent of mutual dependency. These findings suggest that network members are likely to use performance information in relationships where the benefits of developing a shared understanding of network performance outweigh the costs of using it.

中文翻译：

---

面向目的的网络中的性能信息使用：关系视角

性能信息使用是性能管理的重要组成部分，是管理面向目的的网络（PON）的重要工具。本研究将 PON 中的性能信息使用概念化为网络成员在交互和通信期间对性能信息的演示、讨论和解释，并探讨了其驱动因素。现有关于 PON 中性能信息使用的研究指出其使用与网络成员之间的关系之间存在关联，但它们缺乏关于该关联的特异性。本研究依靠网络理论（尤其是嵌入方法）和资源依赖理论，关注并理论化这种关联。网络分析技术（多重回归二次分配过程和指数随机图建模）用于经验研究理论，使用一对（二元组）网络成员作为分析单位。这些数据是从一个健康和人类服务网络的 21 名成员那里收集的，该网络为美国一个县有严重情绪障碍的儿童和青少年提供服务。PON 中使用了两种类型的性能信息：内部和外部产生的信息。尽管使用来自这两个来源的信息的广度和决策相关性存在差异，但网络分析确定了与二元对内部和外部绩效信息的使用始终相关的三个关系特征：（1）沟通频率；(2) 位置的中心性；(3)相互依赖的程度。