Purpose

Grounded on the resource-based and dynamic capability views and the contingency theories, this study examines the direct and indirect effects of web technology training (WTT) and web-enabled transaction use (WTU) on business performance (BPE) through internal supply chain integration (ISCI) and supplier supply chain integration (SSCI).

Design/methodology/approach

Based on survey data collected from a sample of 175 respondents in the USA, the authors used structural equation modeling with AMOS 24.0 to test the measurement model for validity, reliability and the conceptual model for hypothesized structural relationships.

Findings

The results reveal that WTT significantly impacts WTU, which, in turn, has a significant direct relationship with BPE. Further, WTU indirectly affects BPE through SSCI. Additionally, ISCI has a significant direct effect on SSCI.

Practical implications

The findings support the relationship between WTT and BPE via WTU SCI. Managers are advised to develop ongoing capabilities in WTT to maximize the value of WTU to enhance the ISCI and SSCI operations, thus leading to improvements in BPE.

Originality/value

The research contributes to the supply chain literature by empirically demonstrating the usefulness of WTT in improving WTU use and BPE through effective ISCI and SSCI.

中文翻译：

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探索网络供应链中业务绩效的驱动因素：网络技术培训和供应链整合的作用

目的

本研究基于基于资源和动态能力的观点以及权变理论，通过内部供应链整合检验网络技术培训 (WTT) 和基于网络的交易使用 (WTU) 对业务绩效 (BPE) 的直接和间接影响(ISCI) 和供应商供应链集成 (SSCI)。

设计/方法/途径

基于从美国 175 名受访者的样本中收集的调查数据，作者使用 AMOS 24.0 的结构方程建模来测试测量模型的有效性、可靠性和假设结构关系的概念模型。

发现

结果表明，WTT 显着影响 WTU，而 WTU 又与 BPE 有显着的直接关系。此外，WTU 通过 SSCI 间接影响 BPE。此外，ISCI 对 SSCI 有显着的直接影响。

实际影响

研究结果通过 WTU SCI 支持 WTT 和 BPE 之间的关系。建议管理人员在 WTT 中发展持续的能力，以最大限度地发挥 WTU 的价值，以增强 ISCI 和 SSCI 的运营，从而改善 BPE。

原创性/价值

该研究通过实证证明 WTT 在通过有效的 ISCI 和 SSCI 改进 WTU 使用和 BPE 方面的有用性，为供应链文献做出了贡献。