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Knowledge acquisition from innovation failures: a study of micro, small and medium enterprises (MSMEs)
Journal of Knowledge Management ( IF 8.689 ) Pub Date : 2023-08-17 , DOI: 10.1108/jkm-03-2023-0184
Naman Sreen , Veenu Sharma , Safiya Mukhtar Alshibani , Steve Walsh , Giuseppe Russo

Purpose

This study aims to empirically examine the influence of management control systems (MCSs) on knowledge acquisition from innovation failure (KAFIF), which further impacts empowerment, creativity and organizational innovation. This study argues that enabling an MCS positively influences KAFIF, whereas controlling the use of an MCS negatively influences KAFIF. Further, KAFIF positively impacts empowerment, creativity and organizational innovation.

Design/methodology/approach

This study aims to create a comprehensive stimulus–organism–response (S-O-R) framework. This framework includes an MCS (belief, interactive, boundary and diagnostic) as a stimulus, KAFIF as an organism and creativity, empowerment and organizational innovation as responses. The data were gathered using an online survey administered to a sample of 321 employees working in India’s micro, small and medium enterprises and analyzed using partial least squares structural equation modeling.

Findings

The results indicate that there is no correlation between belief control and the acquisition of knowledge from the failure of innovation, interactive control has a positive association with KAFIF and boundary control has no relationship with KAFIF. Diagnostic control has a significant negative association with KAFIF. Further, this study found that KAFIF positively associates with empowerment, creativity and organizational innovation.

Originality/value

This study is among initial studies that examine the influence of MCSs on KAFIF, which impacts empowerment, creativity and organizational innovation. Further, it helps be one of the initial literature on studying KAFIF rather than innovation success.



中文翻译:

从创新失败中获取知识:对微型、小型和中型企业(MSME)的研究

目的

本研究旨在实证检验管理控制系统(MCS)对创新失败知识获取(KAFIF)的影响,这进一步影响赋权、创造力和组织创新。本研究认为,启用 MCS 对 KAFIF 产生积极影响,而控制 MCS 的使用对 KAFIF 产生负面影响。此外,KAFIF 对赋权、创造力和组织创新产生积极影响。

设计/方法论/途径

本研究旨在创建一个全面的刺激-有机体-反应(SOR)框架。该框架包括作为刺激的 MCS(信念、互动、边界和诊断)、作为有机体的 KAFIF 以及作为回应的创造力、赋权和组织创新。这些数据是通过对印度微型、小型和中型企业的 321 名员工进行的在线调查收集的,并使用偏最小二乘结构方程模型进行分析。

发现

结果表明,信念控制与从创新失败中获取知识之间不存在相关性,交互控制与KAFIF呈正相关,边界控制与KAFIF无关。诊断控制与 KAFIF 呈显着负相关。此外,本研究发现 KAFIF 与赋权、创造力和组织创新呈正相关。

原创性/价值

这项研究是考察 MCS 对 KAFIF 影响的初步研究之一,它会影响赋权、创造力和组织创新。此外,它有助于成为研究 KAFIF 而不是创新成功的最初文献之一。

更新日期:2023-08-17
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