Purpose

Supply chain (SC) and knowledge management (KM) have been studied; still, there is a need to understand how KM can be used for SC resilience and improving the firm’s performance. The purpose of the paper is to study and analyze SC resilience strategies based on KM processes to enhance SC performance considering six SC strategies: SC reengineering, collaboration, SC innovation, SC integration, SC agility and SC risk management.

Design/methodology/approach

By adopting the dynamic capability theory, the empirical research is conducted on a sample of 312 Indian micro, small to medium enterprises. To evaluate 312 samples, the structural equation modeling approach is adopted.

Findings

The study found a is a positive relationship between SC reengineering, SC collaboration, SC integration, SC agility, SC risk management and KM. Nevertheless, the relationship between SC innovation and KM is not significant. This study also found the mediating effect of KM on SC performance, and the results shows that SC reengineering, SC collaboration, SC agility and SC risk management are having complementary mediation, while SC innovation and SC integration did not show any mediation.

Originality/value

This is the only research that integrates resilience strategies and KM for improving SC performance. Using KM, SC reengineering will improve SC performance by enhancing readiness and recovery strategies to avoid SC disruption. KM will improve SC collaboration. It will enhance the SC process’ overall visibility, transparency and so on. Agility leads to increased speed, visibility and flexibility, which aids in dealing with uncertainty in the environment. SCRM entails investments and additional resources (such as equipment and labor) to navigate uncertainty and risks in the SC and improve SC performance.

中文翻译：

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将供应链弹性与知识管理联系起来，以实现供应链绩效

目的

研究了供应链（SC）和知识管理（KM）；尽管如此，仍然需要了解如何利用知识管理来增强供应链弹性并提高公司绩效。本文的目的是研究和分析基于知识管理流程的供应链弹性策略，以提高供应链绩效，考虑六种供应链战略：供应链再造、协作、供应链创新、供应链整合、供应链敏捷性和供应链风险管理。

设计/方法论/途径

采用动态能力理论，以印度312家中小微企业为样本进行实证研究。为了评估 312 个样本，采用结构方程建模方法。

发现

研究发现供应链再造、供应链协作、供应链集成、供应链敏捷性、供应链风险管理和知识管理之间存在正相关关系。尽管如此，SC创新与知识管理之间的关系并不显着。本研究还发现知识管理对供应链绩效的中介作用，结果表明供应链再造、供应链协作、供应链敏捷性和供应链风险管理具有互补的中介作用，而供应链创新和供应链整合则没有表现出任何中介作用。

原创性/价值

这是唯一一项将弹性策略和知识管理相结合以提高供应链绩效的研究。使用知识管理，供应链再造将通过增强准备和恢复策略来提高供应链绩效，以避免供应链中断。知识管理将改善供应链协作。它将增强SC流程的整体可视性、透明度等。敏捷性可以提高速度、可见性和灵活性，有助于应对环境中的不确定性。SCRM 需要投资和额外资源（例如设备和劳动力）来应对供应链中的不确定性和风险并提高供应链绩效。