This study assesses the multidimensionality of employee-perceived hotel corporate social responsibility (CSR) performance and its influences on three organizational attitudes and behavior. Impact range-performance analysis (IRPA) and impact-asymmetry analysis (IAA) were applied, using data from 410 hotel staff. A five-domain solution (financial, legal, ethical, social/philanthropic, and environmental) was created using exploratory factor analysis. The results of IRPA and IAA indicated that the five domains of CSR were categorized into various performance and impact range segments. These findings provide theoretical and industrial insights that advance the extant CSR literature and the development of managerial tactics.

本研究评估了员工感知的酒店企业社会责任（CSR）绩效的多维性及其对三种组织态度和行为的影响。采用影响范围绩效分析 (IRPA) 和影响不对称分析 (IAA)，使用的数据来自 410 名酒店员工。使用探索性因素分析创建了五个领域的解决方案（财务、法律、道德、社会/慈善和环境）。IRPA 和 IAA 的结果表明，企业社会责任的五个领域被分为不同的绩效和影响范围部分。这些发现提供了理论和工业见解，推动了现有的企业社会责任文献和管理策略的发展。