Purpose

This study aims to focus on a key unanswered question about how digitalization and the knowledge processes it enables affect firms’ strategies in the international arena.

Design/methodology/approach

The authors conduct a systematic literature review of relevant theoretical and empirical studies covering over 20 years of research (from 2000 to 2023) and including 73 journal papers.

Findings

This review allows us to highlight a relationship between firms’ international strategies and the knowledge processes enabled by applying digital technologies. Specifically, the authors discuss the characteristics of patterns of knowledge flows and knowledge processes (their origin, the type of knowledge they carry on and their directionality) as determinants for the emergence of diverse international strategies embraced by single firms or by populations of firms within ecosystems, networks, global value chains or alliances.

Originality/value

Despite digital technologies constituting important antecedents and critical factors for the internationalization process, and international businesses in general, and operating cross borders implies the enactment of highly knowledge-intensive processes, current literature still fails to provide a holistic picture of how firms strategically use what they know and seek out what they do not know in the international environment, using the affordances of digital technologies.

中文翻译：

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数字技术和知识流程：国际商业中的新兴战略。系统的文献综述

目的

本研究旨在关注一个尚未解答的关键问题，即数字化及其所带来的知识流程如何影响企业在国际舞台上的战略。

设计/方法论/途径

作者对相关理论和实证研究进行了系统的文献综述，涵盖 20 多年的研究（从 2000 年到 2023 年），包括 73 篇期刊论文。

发现

这次审查使我们能够强调企业的国际战略与应用数字技术实现的知识流程之间的关系。具体来说，作者讨论了知识流动和知识过程模式的特征（它们的起源、它们所承载的知识类型及其方向性），作为单个企业或生态系统内企业群体所采用的多样化国际战略出现的决定因素。 、网络、全球价值链或联盟。

原创性/价值

尽管数字技术构成了国际化进程和一般国际企业的重要先决条件和关键因素，而且跨境运营意味着高度知识密集型流程的制定，但当前的文献仍然未能提供企业如何战略性地使用其技术的整体图景。利用数字技术的功能，了解并找出国际环境中他们不知道的东西。