Purpose

Despite the wide research and discussion on international performance, innovation and digital resilience dimensions of enterprises, the investigation and understanding of their interrelations seem to be limited. The purpose of this study is to identify the influential factors affecting the mentioned dimensions, determine the causal relationships among these identified factors and finally evaluate their importance in an aggregated framework from the viewpoint of small and medium-sized enterprises (SMEs).

Design/methodology/approach

A hybrid methodology is used to achieve the objectives. First, the main factors of international performance, innovation and digital resilience are extracted by an in-depth review of the literature. These factors are then screened by expert opinions to localize them in accordance with the conditions of an emerging economy. Finally, the relationship and the importance of the factors are determined using an uncertain multi-criteria decision-making (MCDM) approach.

Findings

The findings reveal that there is a correlation between digital resilience and innovation, and both factors have an impact on the international performance of SMEs. The cause-or-effect nature of the factors belonging to each dimension is also determined. Among the effect factors, business model innovation (BMI), agility, product and organizational innovation are known as the most important factors. International knowledge, personal drivers and digital transformation are also determined to be the most important cause factors.

Originality/value

This study extends the literature both in methodological and practical directions. Practically, the study aggregates the factors in the mentioned dimensions and provides insights into their cause-and-effect interrelations. Methodologically, the study proposes an uncertain MCDM approach that has been rarely used in previous studies in this field.

中文翻译：

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关注中小企业创新和数字弹性的国际绩效改善视角：新兴经济体案例

目的

尽管对企业的国际绩效、创新和数字弹性维度进行了广泛的研究和讨论，但对其相互关系的调查和理解似乎有限。本研究的目的是识别影响上述维度的影响因素，确定这些已识别因素之间的因果关系，并最终从中小企业（SME）的角度评估它们在聚合框架中的重要性。

设计/方法论/途径

使用混合方法来实现目标。首先，通过深入文献回顾，提取国际绩效、创新和数字韧性的主要因素。然后根据专家意见对这些因素进行筛选，根据新兴经济体的情况进行本地化。最后，使用不确定的多标准决策（MCDM）方法确定因素的关系和重要性。

发现

研究结果表明，数字弹性与创新之间存在相关性，这两个因素都会影响中小企业的国际绩效。属于每个维度的因素的因果性质也被确定。在影响因素中，商业模式创新（BMI）、敏捷性、产品和组织创新被称为最重要的因素。国际知识、个人驱动力和数字化转型也被确定为最重要的成因。

原创性/价值

这项研究在方法论和实践方向上扩展了文献。实际上，该研究汇总了上述维度中的因素，并提供了对其因果关系的见解。在方法论上，该研究提出了一种不确定的 MCDM 方法，该方法在该领域的先前研究中很少使用。