Digital transformation stems from a mix of personal and corporate IT environments and involves integrating digital technologies and business processes in a digital economy. As such, organizations expect that digital transformation improves performance, increases their reach, and ensures better business results. However, there is still a lack of (i) conceptual models to provide an accurate representation of the digital transformation elements; and (ii) standard visualizations of such elements to specific stakeholders. In a previous work, a reference model to support digital transformation initiatives using ArchiMate was proposed. In this paper, we address the second part of this problem regarding the need for specific visualizations. We followed the Design Science Research approach to learn how to identify the needs of the stakeholders, extending and improving the reference model through the design of a set of architectural viewpoints. We used the well-known ArchiSurance case to demonstrate the application of the viewpoints and semi-structured interviews to evaluate the proposal, providing insights to the discussion of the results obtained.

数字化转型源于个人和企业 IT 环境的混合，涉及在数字经济中集成数字技术和业务流程。因此，组织期望数字化转型能够提高绩效、扩大影响范围并确保更好的业务成果。然而，仍然缺乏（i）概念模型来提供数字化转型要素的准确表示； (ii) 这些元素向特定利益相关者的标准可视化。在之前的工作中，提出了一个使用 ArchiMate 支持数字化转型计划的参考模型。在本文中，我们解决了这个问题的第二部分，即关于特定可视化的需求。我们遵循设计科学研究方法来学习如何识别利益相关者的需求，通过设计一组架构观点来扩展和改进参考模型。我们使用著名的ArchiSurance案例来演示如何应用观点和半结构化访谈来评估提案，为所获得的结果的讨论提供见解。