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Practical wisdom in the workplace: conceptualization, instrument development, and predictive power
Journal of Knowledge Management ( IF 8.689 ) Pub Date : 2024-02-22 , DOI: 10.1108/jkm-08-2023-0713
Alexander Serenko

Purpose

The purpose of this Real Impact Research Article is to empirically explore one of the most controversial and elusive concepts in knowledge management research – practical wisdom. It develops a 10-dimensional practical wisdom construct and tests it within the nomological network of counterproductive and productive knowledge behavior.

Design/methodology/approach

A survey instrument was created based on the extant literature. A model was developed and tested by means of Partial Least Squares with data obtained from 200 experienced employees recruited from CloudResearch Connect crowdsourcing platform.

Findings

Practical wisdom is a multidimensional construct that may be operationalized and measured like other well-established knowledge management concepts. Practical wisdom guides employee counterproductive and productive knowledge behavior: it suppresses knowledge sabotage and knowledge hiding (whether general, evasive, playing dumb, rationalized or bullying) and promotes knowledge sharing. While all proposed dimensions contribute to employee practical wisdom, particularly salient are subject matter expertise, moral purpose in decision-making, self-reflection in the workplace and external reflection in the workplace. Unexpectedly, practical wisdom facilitates knowledge hoarding instead of reducing it.

Practical implications

Managers should realize that possessing practical wisdom is not limited to a group of select, high-level executives. Organizations may administer the practical wisdom questionnaire presented in this study to their workers to identify those who score the lowest, and invest in employee training programs that focus on the development of those attributes pertaining to the practical wisdom dimensions.

Originality/value

The concept of practical wisdom is a controversial topic that has both detractors and supporters. To the best of the author’s knowledge, this is the first large-scale empirical study of practical wisdom in the knowledge management domain.



中文翻译:

工作场所的实用智慧:概念化、工具开发和预测能力

目的

这篇真正影响力研究文章的目的是实证探索知识管理研究中最具争议和难以捉摸的概念之一——实践智慧。它开发了一个 10 维实践智慧结构,并在反生产性和生产性知识行为的法理网络中对其进行测试。

设计/方法论/途径

根据现有文献创建了调查工具。利用从 CloudResearch Connect 众包平台招募的 200 名经验丰富的员工获得的数据,通过偏最小二乘法开发和测试了模型。

发现

实践智慧是一种多维结构,可以像其他成熟的知识管理概念一样进行操作和测量。实践智慧引导员工适得其反、富有成效的知识行为:它抑制知识破坏和知识隐藏(无论是笼统的、回避的、装傻的、合理化的还是欺凌性的)并促进知识共享。虽然所有提出的维度都有助于员工的实践智慧,但特别突出的是主题专业知识、决策中的道德目的、工作场所的自我反思和工作场所的外部反思。出乎意料的是,实践智慧不但没有减少知识,反而促进了知识的积累。

实际影响

管理者应该认识到,拥有实践智慧的并不限于一群精选的高级管理人员。组织可以对员工进行本研究中提出的实践智慧调查问卷,以确定得分最低的员工,并投资于注重发展与实践智慧维度相关的属性的员工培训计划。

原创性/价值

实践智慧的概念是一个有争议的话题,既有批评者,也有支持者。据作者所知,这是知识管理领域首次大规模的实践智慧实证研究。

更新日期:2024-02-20
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