The hospitality industry has been confronted with the problem of attracting and retaining high quality employees while employee turnover is a continuous challenge. The purpose of this study is to explore the experiences of hotel employees in the resignation process in Vietnam. This study also adds on to the steps in the Mobley Model. A qualitative approach, 16 in-depth interviews were conducted, and data were analyzed. This study findings supported the Mobley Model and extended the model by furnishing a comprehensive picture of hotel employees’ resignation experiences in Vietnam. A study that explored the experiences of the resignation of Vietnamese hotel employees to understand the whole process as well as to identify the possible actual reasons affecting their resignation decision throughout their experiences.

中文翻译：

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“老大，我要辞职了！！！”越南酒店员工的辞职经历


酒店业一直面临着吸引和留住高素质员工的问题，而员工流动率是一个持续的挑战。本研究的目的是探讨越南酒店员工在辞职过程中的经历。这项研究还补充了莫布利模型中的步骤。采用定性方法，进行了 16 次深度访谈，并对数据进行了分析。这项研究结果支持了莫布利模型，并通过提供越南酒店员工辞职经历的全面描述来扩展该模型。这项研究探讨了越南酒店员工的辞职经历，以了解整个过程，并找出影响其辞职决定的可能实际原因。