As unethical behavior is of significant concern for organizations, this study examines the effect of peers’ unethical behavior (PUB) in the hospitality sector. Though earlier research suggests the impact of PUB on employees’ ethical intentions, the influence of PUB on organizational citizenship behavior (OCB) and interpersonal deviance (ID) is unexplored. To address this gap, this study uses social learning theory and social information process theory to examine the effect of PUB on OCB and ID through psychological safety as a mediating mechanism and duty orientation as a moderating variable. Using partial least squares structural equation modeling on a three-wave (time lag) survey of a sample of 316 frontline employees in the hotel industry, findings suggest PUB reduces employees’ perception of psychological safety and subsequently reduces OCB and enhances ID. However, high-duty orientation helps to mitigate the negative effect of PUB on employees’ OCB and IDs. The paper concludes with suggestions to reduce unethical behavior and create a positive work context.

中文翻译：

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同事不道德行为与员工自由裁量行为：员工职责导向的作用


由于不道德行为是组织关注的重点，因此本研究探讨了酒店业中同行不道德行为 (PUB) 的影响。尽管早期的研究表明 PUB 对员工道德意图的影响，但 PUB 对组织公民行为 (OCB) 和人际偏差 (ID) 的影响尚未被探索。为了解决这一差距，本研究运用社会学习理论和社会信息过程理论，通过心理安全作为中介机制、责任取向作为调节变量来检验PUB对OCB和ID的影响。使用偏最小二乘结构方程模型对酒店行业 316 名一线员工进行三波（时滞）调查，结果表明 PUB 降低了员工的心理安全感，从而降低了 OCB 并增强了 ID。然而，高职责导向有助于减轻 PUB 对员工 OCB 和 ID 的负面影响。本文最后提出了减少不道德行为并创造积极工作环境的建议。