Aim(s)To identify and synthesize evidence available on nurse leaders' interpersonal communication competence.DesignSystematic mixed‐methods review according to the Preferred Reporting Items for Systematic Reviews and Meta‐Analysis checklist.MethodsThe data were collected following predefined inclusion criteria. Two authors independently performed the study selection using Covidence software. Three authors assessed the quality using Joanna Briggs' Institute's critical appraisal tool and the mixed‐methods appraisal tool. The data‐based convergent synthesis design and narrative synthesis were used.Data SourcesCINAHL, PubMed, Scopus, Business Source Elite, Academic Search Premier, Communication & Mass Media Complete, PsycInfo, Web of Sciences, Medic and Finna.fi were searched and the screening of citations in relevant articles. The final searches were performed on 17 October 2022.ResultsA total of 26 studies—15 quantitative, 9 qualitative and 1 of both mixed‐method and multi‐method—met the inclusion criteria. The nurse leaders' interpersonal communication competences described in the extant literature were categorized into three themes: message competence, relational competence and task competence. There were considerable differences in the levels of competence, as some competences were considered basic communication skills, while others required more advanced level competences. Furthermore, three competence levels were identified: novice, competent and expert.ConclusionsThis study unravels a unique hierarchical description of communication skills across competence categories, supported by the assumption that communication skills are structured hierarchically. The studies reviewed herein had a narrow perception of nurse leaders' interpersonal communication competence and indicated a transmissional understanding of communication.ImpactThis is the first mixed‐methods systematic review that describes and synthesizes the evidence on nurse leaders' communication competencies hierarchically and across competence levels. The study suggests that further research should focus on a broader and more analytical understanding of the cognitive and affective aspects of interpersonal communication competence.PROSPERO IDCRD42023385058.Patient or Public ContributionNo patient or public contribution.

中文翻译：

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护士长的人际沟通能力：混合方法系统评价

目的 识别和综合有关护士领导人际沟通能力的可用证据。根据系统评价和荟萃分析清单的首选报告项目设计系统混合方法审查。方法按照预定义的纳入标准收集数据。两位作者使用 Covidence 软件独立进行研究选择。三位作者使用乔安娜布里格斯研究所的批判性评估工具和混合方法评估工具评估了质量。采用基于数据的聚合综合设计和叙述综合。数据来源CINAHL、PubMed、Scopus、Business Source Elite、Academic Search Premier、Communication & Mass Media Complete、PsycInfo、Web of Sciences、Medic和Finna.fi进行检索和筛选相关文章中的引用。最终检索于 2022 年 10 月 17 日进行。结果共有 26 项研究（15 项定量、9 项定性、1 项混合方法和多种方法）符合纳入标准。现有文献中描述的护士长人际沟通能力分为三个主题：信息能力、关系能力和任务能力。能力水平存在相当大的差异，因为有些能力被认为是基本的沟通技能，而另一些则需要更高级的能力。此外，还确定了三个能力级别：新手、有能力的和专家。结论本研究揭示了跨能力类别的沟通技能的独特分层描述，并得到了沟通技能是分层结构的假设的支持。本文综述的研究对护士领导者的人际沟通能力有狭隘的认识，并表明了对沟通的传递性理解。影响这是第一个混合方法的系统综述，它按层次和跨能力水平描述和综合了护士领导者沟通能力的证据。该研究表明，进一步的研究应侧重于对人际沟通能力的认知和情感方面进行更广泛和更具分析性的理解。PROSPERO IDCRD42023385058.患者或公共贡献没有患者或公共贡献。